by Gina Simmons, Ph.D. Fans of the television show, The Office, recognize the character, Dwight Shrute, a rigid, aggressive, authority-obsessed bully. Dwight, (played by the wonderful actor Rainn Wilson) regularly pounces on co-workers, both verbally and physically, to prove his superiority. We talk to managers and employees who describe painful encounters with aggressive, inflexible, co-workers. [...]







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