By Gina Simmons, Ph.D. John got to work a little earlier so he could finish his report at a research institution before the rest of the staff arrived. As he entered the windowed office he was surprised to see two colleagues leave his work station. He touched his computer. It felt warm. He booted it [...]
By Gina Simmons, Ph.D. “What ticks you off?” we asked a recent group of managers and employees at a large corporate training. One smiling woman vigorously raised her hand and proceeded to tell a story. “I could not believe it! I was at the deli to get some fresh olives when I saw a man [...]
by Gina Simmons, Ph.D. Many times, when we’re angry, we hope to gain power over a situation where we feel threatened. If someone is loudly accusing us of something, we shout back more loudly. If someone criticizes us, we criticize him or her more strongly. Unfortunately, in relationships, and in negotiation, we lose power as [...]
by Gina Simmons, Ph.D. Angry, difficult people challenge us in many ways. They scare us with reactions out of proportion to the event that fueled their anger. When we feel fear or threat we typically feel an automatic anger response. Our anger then feeds the other persons anger. We can diffuse an angry person by [...]
to RSS Feed
by Email